PRIVACY POLICY

1. Introduction

Marcell Management ("we", "us", "our") respects your privacy and is committed to protecting any personal information you share with us. This policy explains what information we collect, why we collect it and how we handle it.

By using our website or contacting us, you agree to the practices described in this policy.

2. Information We Collect

We only collect information that you choose to give us. This may include your name, email address, company name and any details you include in an enquiry or email to us.

We may also collect basic, non-identifying technical information such as browser type, device type and general usage data to help us improve the website.

3. How We Use Your Information

We use your information to respond to enquiries, provide the services you request, communicate about projects, and improve our website and offerings.

We do not use your information for automated decision-making, and we do not sell your personal information to anyone.

4. Sharing of Information

We do not sell, rent or trade your personal information. Information may only be shared with trusted service providers who help us operate our business (for example email or hosting providers), and only to the extent required to deliver the service.

We may disclose information where we are legally required to do so.

5. Data Storage and Security

We take reasonable technical and organisational measures to protect the information we hold against loss, misuse and unauthorised access.

No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security, but we work to keep your information safe.

6. Data Retention

We keep personal information only for as long as it is needed for the purpose it was collected, or as required to meet legal and business obligations. When it is no longer needed, it is deleted.

7. Your Rights

You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. You may also withdraw consent to being contacted at any time.

To make a request, email us at Marcellmanagement.agency@gmail.com and we will respond as soon as reasonably possible.

8. Cookies and Analytics

Our website may use cookies or similar technologies to ensure the site functions correctly and to understand general usage. You can disable cookies in your browser settings, though some parts of the site may not work as intended.

9. Third-Party Links

Our website may link to third-party websites or tools. We are not responsible for the privacy practices or content of those third parties, and we encourage you to read their privacy policies.

10. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be published on this page with an updated revision date.

12. Contact Us

If you have questions about this privacy policy or how your information is handled, contact us at Marcellmanagement.agency@gmail.com. We are based in South Africa.